Privacy Policy

Effective Date: July 24, 2025

Backwater HatCo LLC, doing business as Backwater HatCo ("we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://backwaterhatco.com, interact with us, or make purchases from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Place an order or subscribe to our hat club
Fill out a form or sign up for our newsletter
Contact us via email, phone, or website forms

This information may include:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party providers)
Any other personal data you voluntarily provide

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type and version
Pages visited and time spent
Referring website

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders or subscriptions
Communicate with you about orders, shipping, and customer support
Send marketing communications (if you’ve opted in)
Improve our website and customer experience
Detect and prevent fraud or security threats

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our website or conduct our business, including:

Payment processors (e.g., Stripe, PayPal)
Shipping partners
Email marketing providers
Website analytics tools (e.g., Google Analytics)

These providers are only given the information necessary to perform their services and are obligated to protect your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your information. However, no online transmission is 100% secure. By using our site, you acknowledge and accept this risk.

6. Your Rights

You have the right to:

Access or correct your personal information
Request deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at backwaterhatco@gmail.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Backwater HatCo LLC
Email: backwaterhatco@gmail.com
Phone: 240-274-4238
Website: https://backwaterhatco.com